Styvechale Grange Residents' Association

Bogus callers succeed because they sound believable, so don't be fooled. Make sure in your own mind that they are whom they claim to be by following these simple steps:
� Think before you open the door - use your chain and spy hole or look out of the window to see if you recognise them.
� Ask callers for proof of identity. Genuine tradesmen should carry an identification card with their photograph on. Check this carefully. If you are unsure, telephone the company the caller claims to represent.
� Utilities now offer a password identification system. Any caller from one of these companies should be able to give a pre-arranged password as additional proof of identity.
� Beware of callers who attempt to distract you by claiming that they have seen something untoward in your rear garden or somewhere which may encourage you to leave your house - they may have an accomplice awaiting this distraction.
� If you are not convinced of the identity of the caller, don't let them in.

Treat every stranger with caution. If you are still worried, dial 999 immediately and ask for the police.

Further guidance can be obtained by clicking the following links;